FAQ

Frequently asked questions.

Straight answers on NoseFrida safety, postpartum recovery, shipping and stockists. If it is not here, contact the Australian team and a person will reply.

Topics

Straight answers

Call 1300 722 302, Mon to Fri 9am to 4:30pm, or send a message.

About Frida

Is Frida available in Australia?

Yes. Frida Baby and Frida Mom are officially available in Australia through fridaaustralia.com.au with shipping Australia-wide. The range is also stocked at selected retailers including Baby Bunting.

What is Frida and what does it make?

Frida is a solution-based brand. Frida Baby covers nose care, dental care, grooming, health and skin care for babies and toddlers. Frida Mom covers the fourth trimester and postpartum recovery.

What are Frida products made from?

Frida Baby products are used by families in more than 50 countries. All products are BPA-free and phthalate-free.

Where are Frida products made?

Designed in the USA and manufactured to international safety standards. The NoseFrida originated in Sweden and is manufactured there.

NoseFrida safety

Does anything reach my mouth when I use the NoseFrida?

Not when used as directed with a clean filter. The disposable hygiene filter sits between the collection chamber and the mouthpiece and is designed to keep mucus from reaching the parent. Replace it after every use.

Is it suitable for newborns?

Yes, it is designed for use from birth. Newborns breathe mainly through the nose, so a blocked nose affects feeding and sleep.

Can I suck too hard?

Suction is powered and controlled by the parent, so you feel the resistance and adjust instantly.

Frida Mom

What should I pack in my hospital bag for postpartum recovery?

A peri bottle, instant ice pads, disposable underwear, witch hazel cooling liners, perineal foam and maternity pads. The Labour & Delivery Kit covers all of these in one pre-packed bag.

Labour & Delivery Kit or Postpartum Recovery Kit?

The Recovery Kit contains disposable underwear, ice pads, cooling liners, perineal foam and the caddy; the peri bottle is sold separately. The Labour & Delivery Kit adds the peri bottle, a gown, grip socks and a toiletry carry bag.

High Waist or Boyshort underwear?

High Waist for c-section recovery or more abdominal support. Boyshort for vaginal birth or an everyday cut.

When should I buy the kit?

Four to six weeks before your due date. Babies in Australia arrive an average of five days early.

Postpartum

What is the fourth trimester?

The first three months after birth, a period of significant physical and emotional adjustment for both the baby and the birthing parent.

Can Frida Mom products be used while breastfeeding?

Yes. Witch hazel is applied topically and is not absorbed systemically in meaningful quantities. Discuss concerns with your midwife, GP or lactation consultant.

What support is available if I am struggling emotionally?

Please reach out. PANDA (Perinatal Anxiety and Depression Australia) 1300 726 306, Monday to Saturday 9am to 7:30pm AEST. Your GP, midwife or child health nurse can refer you to support.

Orders and stockists

Where can I buy Frida in Australia?

The complete range is online at fridaaustralia.com.au. Selected products are stocked at retailers including Baby Bunting. Use the stockist finder for your nearest store.

How long does shipping take and is it free?

Standard shipping to metro areas takes 3 to 7 business days. Free shipping on orders over $60. Express options are available at checkout.

What is your returns policy?

See Shipping and returns. Contact us within 30 days for unopened items.

Our products are designed to support general postpartum and baby care comfort and hygiene. They are not intended to diagnose, treat, cure or prevent any medical condition. Please consult a healthcare professional for medical advice.